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What is Fidium?

Fidium is a fiber internet service provider that offers high-speed internet connections to residential and business customers.

What advantages does Fidium offer over traditional cable internet?

Fidium provides a direct-to-home, 100% fiber connection, which results in faster speeds, more reliable service, and equal upload and download speeds compared to cable internet.

Are there any contracts or hidden fees with Fidium?

No, Fidium does not require contracts and does not have hidden fees, offering customers the flexibility to change their plans as needed.

What are the speed options available with Fidium?

Fidium offers multi-Gig internet plans, including equal 2 Gig upload and download speeds, catering to high-demand internet users.

How does Fidium ensure reliable service during storms or outages?

Fidium actively monitors weather conditions and is prepared to address service disruptions quickly, prioritizing the safety and connectivity of its customers.

Q: How often does Fidium experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Fidium outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.